Fix My Cars with support from T-Serv meets the maintenance needs of all passenger cars. The workshop is located in Kalyan Nagar, Bangalore. The workshop handles all mechanical and bodywork repairs to passenger cars.
This includes general maintenance, scheduled maintenance, HVAC operation, vehicle dynamic monitoring and assessment, interior treatment, and breakdown assistance. The workshop also offers car wash facilities.
In the organized workshop, Toyota trained technicians to handle maintenance and other operations of all passenger cars. TKM will provide certified OEM parts, which will be used by technicians to carry out repairs on the car. Toyota has partnered with many brands such as Denso, Idemitsu, Bosch and Advics to supply OEM spare parts to T-Serv workshops.
Fix My Cars has also launched its own
its customers to schedule a service appointment. The site also lists the various services offered by the workshop in association with Toyota T-Serv.
The website also provides an approximate cost for each service as well as promotional offers. Customers can choose the service accordingly and make an appointment at the workshop site.
Additionally, TKM will also provide a digitized platform in the form of a mobile application to franchisees. This will help end customers book services and provide a complete contactless experience.
Through the mobile app, customers can book a service request at their nearest T-Serv workshop. When booking a service, customers will have the opportunity to describe the service in detail and upload supporting images. They can also choose a pickup and drop-off service while scheduling a service appointment.
Once the car reaches the T-Serv service center, each repair or part replacement will be recorded in the mobile app with supporting photos uploaded by the service center. Customers will also be able to see the progress towards service completion on their cars. After the service is completed, customers can make payment by choosing from several digital payment methods directly from the app.
The inaugural event also saw Fix My Car recognize its staff for their outstanding performance, which helped provide excellent customer support. From the workshop team to the billing office staff, performance was recognized.
In addition to this, the workshop also handed over the keys of serviced cars to its customers, marking the start of operations as a T-Serv outlet. The Fix My Cars facility also features a customer lounge, multiple work bays, paint booths, and various accessories on display for customers to customize their vehicles.
Speaking to Ajay R Vaidya, Deputy Director of Trade Reforms Division, said:
“T-Serv Multi-Brand Automotive Service Center is an attempt to win back customers lost over the years. According to a recent survey, older customers or used car customers will often visit other workshops and at authorized outlets in the city. . The T-Serv will help meet the needs of those customers who are looking for unlicensed organized service centers in the city.”
He further added,
“We chose Fix My Car to serve customers in the northern part of Bangalore. Mr. Kannan Manickavasagam did a fantastic job in setting up the facility to handle all forms of repairs including bodywork. We also trained the technicians to handle any service request from customers. We will be launching T-Serv workshops in Bangalore and looking to expand to other cities across the country in the future.”
Speaking at the launch Mr Kannan Manickavasagam, owner of Fix My Car said:
“We are delighted to be part of such a well-organized franchise of Toyota Kirloskar Motors. With the support of the Japanese brand, we are equipped to handle any form of service and breakdown request. We offer a fully digital experience for customers. to book their service appointments via the app or our website.”
He further added,
“All car servicing will be carried out by well-trained technicians using company-provided OEM parts. We will also ensure that car servicing is completed with minimum turnaround time, ensuring a better customer service experience.”
Fix My Cars contact details:
Telephone numbers: 7090009537/7090009547
Address:#122/1, Chalkare Village, Kalyan Nagar Service Road, Bangalore-560043The Fix My Cars workshop will also offer DriveSpark readers a special discount on providing a reference to this article.
Thoughts on Toyota T-Serv & Fix My Cars Inaugurating Multi-Brand Car Service Center in Bangalore
Toyota T-Serv and Fix My Cars will cater to a majority of customers who are looking for an organized non-licensed service center. The Fix My Car facility is well equipped with enough manpower, work bays, tools and spare parts to provide quick and efficient solutions to all passenger vehicle repair needs .