With the booming car market in India, we are slowly becoming a country that travels long distances by car. Being a machine, cars tend to break down, and what is worse if the car breaks down when you are traveling with your family. Based in Mumbai, AUTO i CARE, a mobile app to help motorists stranded on the country’s highways was launched in 2019. With the motto of providing customers with the best quality services for their automobiles, the mobile app empowers users to search for the nearest gas station or local garages that can solve the problem encountered on all highways. Launched in 2019, with an initial tie-up with 18,000 garages nationwide, AUTO i CARE has now brought together 48,000 local garages, mechanics and service centers in approximately 998 cities nationwide, 107 of which are Tier 1 and Tier 1 cities. level 2.
The AUTO i CARE team
AUTO i CARE helps customers request roadside assistance for common issues such as tire replacement, jump start, low fuel or vehicle unlocking, as well as major vehicle repairs or to do so tow to a local garage or mechanic. When assistance is requested, the app will provide real-time tracking of the incoming assistance vehicle – similar to popular transport apps – with estimated time of arrival, automatic SMS status updates and the contact details of the tow driver. The idea is to attend car trouble in just 4 clicks on the mobile app. All are available at a very reasonable cost, within 20-30 minutes
Mr. Sagar Joshi, AUTO i CARE Founder
Mr. Sagar Joshi, Founder of AUTO i CARE, shared, “It was during a trip to Shirdi, when my car broke down in the middle of the night and we couldn’t find a single center that could come and help us, that the idea of creating AUTO i CARE germinated in my head. I realized the need to have a dedicated roadside assistance platform that will respond to any type of automobile on all highways in India.With a dedicated workforce, AUTO i CARE aims to provide smooth travel to people on highways, national highways, cities etc. We are confident with our services that if the assistance does not arrive in 20 minutes, it will be free.
He added, “My background in auto repair and sales has helped me understand the pros and cons of this type of service. Even during the current COVID pandemic lockdown, we’ve been on the road to help keep essential services running. During the COVID-19 lockdown, we received maximum queries from places like Faridabad, Jaipur, Gurgaon, Nagpur, Mumbai, Orissa, Pune, Delhi, Telangana, Maharashtra and Noida. Every day we receive over 1200 inquiries nationwide, and with 2 service centers every 10 km we are able to reach a wide range of customers. We traveled 2,28,000 km across India and 238 national highways.
AUTO i CARE, is an aggregator of local mechanics and suppliers from across the country, creating employment opportunities and boosting the Indian government’s #vocalforlocal initiative. AUTO i CARE plans to start its AUTO i CARE autonomous service centers soon. AUTO i CARE services can also be used for motorcyclists in Mumbai and Pune and very soon also for heavy vehicles. AUTO i CARE utilities consist of equipped workshops, expert manufacturing, free pickup and drop-off, genuine spare parts and service warranty.
AUTO i CARE has grown rapidly and is one of the country’s promising start-ups. The company also recently inducted two new directors, Makarand Patil, who has a strong background in strategy and innovation, and Prajakta Patil, who has extensive experience in financial management and fund structuring.
About AUTO i CARE
Conceptualized in 2015, it took Sagar Joshi 3 years of R&D and collaborations to launch AUTO i CARE in 2018. AUTO i CARE is a professional service that provides automotive emergency assistance, providing auto mechanics, it guarantees prompt services 24X7. AUTO i CARE has craved its own special space and is well known in the industry and peers for genuine and reliable roadside assistance service. The ultimate proof of this today we have 48,000 local garages across India in our family. We believe in community growth, not individual growth. AUTO i CARE is a team of dedicated professionals spread across India. In the event of the unexpected, if you and your vehicle are immobilized due to a breakdown or a road accident, the RSA family will be on hand for immediate assistance.